# Enable Unsubscribe and Opt-Out Links for Emails in ATZ CRM

> Add unsubscribe links to ATZ CRM emails, manually opt out candidates or contacts, re-enable email communication, and keep bulk email lists compliant.

Source: https://atzcrm.com/help/email-and-calendar/email-ops/unsubscribe-opt-out-links/

Email Ops

# Enable Unsubscribe and Opt-Out Links for Emails in ATZ CRM

Add unsubscribe links to ATZ CRM emails, manually opt out candidates or contacts, re-enable email communication, and keep bulk email lists compliant.

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Quick Answer

To include an unsubscribe link in ATZ CRM, compose an individual or bulk email and check Include opt-out/unsubscribe link. When a recipient clicks it, all records linked to that email address are marked opted out and skipped from bulk emails.

Unsubscribe and opt-out settings help keep email outreach compliant and respectful for candidates and contacts.

## Quick Answer

When composing an email, select **Include opt-out/unsubscribe link**. Recipients who click the link are marked opted out, and ATZ CRM skips them in future bulk emails.

## How Opt-Out Works

Opt-out applies to all records linked to a specific email address. Once an email address is opted out, no further emails can be sent to that address unless communication is re-enabled.

## Include an Unsubscribe Link

1.  Compose an individual or bulk email.
2.  Check **Include opt-out/unsubscribe link**.
3.  Send the email.

When the recipient clicks the link, ATZ CRM marks them as **Opted Out** and shows an opt-out label on the profile.

## Automatic Bulk Email Exclusion

Opted-out candidates and contacts are skipped during bulk email campaigns. You do not need to filter them manually.

## Customize the Unsubscribe Button

Go to **Admin Settings > Email Opt-Out Settings** to customize or translate unsubscribe button text.

## Manually Opt Out a Candidate or Contact

Open the candidate or contact profile, click the three-dot menu, and choose **Opt-out of email**.

Confirm the action in the pop-up. The record is marked opted out and email is blocked for that address.

## Re-Enable Email Communication

Open the opted-out profile and click **Remove opt-out from all emails** or click the email address.

Confirm that you want to re-enable email communication. The opt-out label is removed.

## Limitations

ATZ CRM does not currently support bulk opt-out actions. Opt-outs must be managed individually from profiles.

## Use Cases

### Bulk Outreach Compliance

Include opt-out links in campaigns so recipients can control future communication.

### Manual Suppression

Manually opt out a record when a candidate or contact requests no further email.

### Re-Enable After Permission

Remove opt-out only when the recipient has clearly agreed to receive emails again.

## Troubleshooting

### A Recipient Cannot Receive Email

Check whether the email address is opted out on any linked record.

### Opted-Out Records Appear in a Selection

They may still appear in lists, but ATZ CRM skips them during bulk email sending.

### Need Bulk Opt-Out

Bulk opt-out is not currently supported. Manage opt-outs from individual profiles.

## FAQs

### Does opt-out affect sequences?

Yes. Opted-out records are excluded from sequence email enrollment or email sending.

### Can I translate the unsubscribe text?

Yes. Use Email Opt-Out Settings to customize or translate the button.

### Should every bulk email include an unsubscribe link?

For campaign-style or broad outreach, including an unsubscribe link is a best practice and may be required by your compliance policy.

## Related guides

[Bulk Email Candidates and Contacts](https://atzcrm.com/help/email-and-calendar/email-ops/bulk-email-candidates-contacts/) [Email Policy Compliance](https://atzcrm.com/help/email-and-calendar/email-ops/email-policy-compliance/) [Email Sequencing](https://atzcrm.com/help/email-and-calendar/sequences/email-sequencing/)

Need help?

## Talk to the ATZ CRM team

Use the in-app chat for product support, or book a demo if you want to see this workflow with your recruiting data.

[Request demo](https://calendly.com/armaan-atzcrm/30min) [Start free trial](https://secure.talenticx.com/sign-up?token=A7K9X2M4Q8P1Z6R3T5WY)

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