# Office Manager Job Description Template | ATZ CRM

> Use this Office Manager job description with workplace services, suppliers, facilities, safety, budget, events, policies, and interview guidance.

Source: https://atzcrm.com/job-descriptions/office-manager-job-description/

Administration, Customer Service & Hospitality

# Office Manager Job Description

An Office Manager coordinates workplace services, facilities, suppliers, safety, resources, and routines so people can work effectively in a well-run environment.

Define sites, headcount, workplace model, facilities support, budget, safety duties, and boundaries with HR, IT, and finance.

Use the template Prepare the intake meeting

Role snapshot

Typical reporting line

Operations Director, People Director, or General Manager

Core scope

Workplace, facilities, suppliers, access, safety, supplies, events, and office routines

Possible setting

Single office, multi-site hub, coworking, hybrid workplace, clinic, or professional service

Critical boundary

Workplace coordination with clear HR, IT, finance, security, and landlord ownership

Candidate-facing template

## Edit the description for your organisation

Replace bracketed details, remove anything that is not genuinely required, and obtain the appropriate internal approval before advertising.

Ready-to-edit job description

Copying excludes all recruiter notes below.

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### About the role

\[Company name\] is seeking an Office Manager for \[site or sites\]. You will coordinate workplace services and suppliers, maintain safe and welcoming facilities, manage approved budgets and records, and resolve daily issues with the right internal or external owner.

### What you will be responsible for

-   Coordinate access, visitors, supplies, meeting rooms, mail, cleaning, maintenance, catering, and workplace requests.
-   Manage suppliers, orders, invoices, budgets, contracts, records, and service reviews within authority.
-   Support workplace safety, emergency, incident, ergonomic, event, relocation, and business-continuity arrangements.

### What success looks like

-   Workplace services have clear standards, owners, escalation, and reliable records.
-   Facilities and access risks are identified and addressed before avoidable disruption.

### Essential qualifications

-   Office, workplace, facilities, operations, hospitality, or service-management experience.
-   Strong supplier, budget, scheduling, communication, record, and problem-solving skills.
-   Awareness of local workplace safety, privacy, accessibility, security, and emergency requirements.

### Preferred qualifications

-   Experience with \[office scale, multi-site, relocation, event, lease, or hybrid model\].
-   Relevant facilities, safety, first-aid, administration, or workplace qualification.

### Tools and working knowledge

-   Workplace, visitor, access, room, and facilities systems
-   Procurement, expense, invoice, contract, and asset tools
-   Calendar, task, incident, communication, and document platforms

Compensation: \[Add approved range, currency, overtime, event or emergency cover, benefits, and location basis.\]

\[Company name\] will discuss reasonable adjustments and expects the Office Manager to support an accessible workplace.

### How to apply

Apply through \[method\] with a workplace problem showing suppliers, priorities, cost, safety, and outcome.

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Office Manager Location: \[Location or working arrangement\] Employment type: \[Full-time or part-time\] Reports to: \[Operations Director, People Director, or General Manager\] About the role \[Company name\] is seeking an Office Manager for \[site or sites\]. You will coordinate workplace services and suppliers, maintain safe and welcoming facilities, manage approved budgets and records, and resolve daily issues with the right internal or external owner. What you will be responsible for - Coordinate access, visitors, supplies, meeting rooms, mail, cleaning, maintenance, catering, and workplace requests. - Manage suppliers, orders, invoices, budgets, contracts, records, and service reviews within authority. - Support workplace safety, emergency, incident, ergonomic, event, relocation, and business-continuity arrangements. What success looks like - Workplace services have clear standards, owners, escalation, and reliable records. - Facilities and access risks are identified and addressed before avoidable disruption. Essential qualifications - Office, workplace, facilities, operations, hospitality, or service-management experience. - Strong supplier, budget, scheduling, communication, record, and problem-solving skills. - Awareness of local workplace safety, privacy, accessibility, security, and emergency requirements. Preferred qualifications - Experience with \[office scale, multi-site, relocation, event, lease, or hybrid model\]. - Relevant facilities, safety, first-aid, administration, or workplace qualification. Tools and working knowledge - Workplace, visitor, access, room, and facilities systems - Procurement, expense, invoice, contract, and asset tools - Calendar, task, incident, communication, and document platforms Compensation: \[Add approved range, currency, overtime, event or emergency cover, benefits, and location basis.\] \[Company name\] will discuss reasonable adjustments and expects the Office Manager to support an accessible workplace. How to apply Apply through \[method\] with a workplace problem showing suppliers, priorities, cost, safety, and outcome.

Performance expectations

## What good performance looks like

Use these outcomes to replace vague activity lists with the evidence the hiring manager expects to see after the person joins.

Workplace requests are resolved through defined ownership and service expectations.

Supplier and facilities costs have supporting need, approval, delivery, and review evidence.

Hiring-manager intake

## Questions to settle before advertising

Record specific answers so sourcing, screening, and interview decisions use the same definition of the role.

1.  1

    Which sites, headcount, hours, visitors, suppliers, budgets, and workplace services are included?

2.  2

    Who owns HR cases, IT support, security, landlord issues, procurement, health and safety, and events?

3.  3

    What opening, closing, emergency, weekend, travel, lifting, and on-site expectations apply?

Evaluation criteria

## Evidence to use in a Office Manager scorecard

Agree the criteria before interviews begin, then score examples against the same evidence standard.

Criterion

Useful evidence

Concern to explore

Workplace judgement

Balances safety, employee need, service, cost, access, urgency, and ownership.

Acts as the default owner for every problem without establishing the right process.

Supplier control

Defines scope, service, approval, evidence, review, issue, and renewal.

Renews familiar suppliers without checking need, performance, or terms.

Structured interview

## Office Manager interview questions and strong signals

Ask the same core questions in the same order, then use follow-ups to understand the candidate’s individual contribution.

1

### Tell me about a facilities problem that disrupted the office.

Strong answer signal

Shows immediate safety, continuity, supplier action, communication, cost, and prevention.

2

### How do you prioritise employee workplace requests?

Strong answer signal

Uses accessibility, safety, impact, urgency, fairness, feasibility, cost, and communication.

Related titles

## Check the scope behind the title

Workplace Manager — often has broader experience, culture, and hybrid-work ownership.

Facilities Coordinator — usually focuses more on building services and supplier administration.

Common hiring mistakes

## Problems to remove before publishing

Combining office management, HR, IT, finance, executive support, and facilities leadership without support.

Omitting opening, closing, emergency, event, and on-site requirements.

Continue the hiring workflow

## Related roles and recruiter resources

### Related job descriptions

[Executive Assistant](https://atzcrm.com/job-descriptions/executive-assistant-job-description/) [Administrative Assistant](https://atzcrm.com/job-descriptions/administrative-assistant-job-description/) [Receptionist](https://atzcrm.com/job-descriptions/receptionist-job-description/)

### Helpful recruiter resources

[Client Relationship Management Software

Maintain supplier and stakeholder follow-up.](https://atzcrm.com/solution/client-relationship-management-recruitment-agencies/)[Recruitment Activity Management

Track workplace tasks and ownership.](https://atzcrm.com/workflow/recruitment-activity-management/)[Recruitment Cost Calculator

Document selected staffing costs.](https://atzcrm.com/tools/recruitment-cost-calculator/)[Temporary vs Permanent Recruitment

Compare administrative coverage models.](https://atzcrm.com/blog/temporary-vs-permanent-recruitment/)

Source and review notes

## How this template was prepared

Language

International English

Prepared by

ATZ CRM Editorial Team

Review

ATZ CRM Recruitment Editorial Review

Last reviewed

2026-08-05

[O\*NET: Administrative Services Managers

Reference for occupation tasks, knowledge, skills, abilities, and work activities.](https://www.onetonline.org/link/summary/11-3012.00)[ESCO: occupations and skills

Reference for internationally recognised occupation and skills terminology.](https://esco.ec.europa.eu/en/classification/occupation_main)

Qualifications, compensation, licences, working conditions, and equal-opportunity wording must be checked for the role and location before use.

Recruiter questions

## Office Manager job description FAQs

### What should an Office Manager job description include?

State sites, headcount, workplace services, suppliers, budget, safety, access, events, boundaries, hours, systems, and outcomes.

### Is an Office Manager responsible for HR?

Not automatically. State any onboarding or people administration and keep confidential employee cases with authorised HR owners.