Shipment control
Checks goods, route, capacity, booking, documents, cut-off, cost, and delivery proof.
Books transport before verifying stock, restrictions, or receiving conditions.
Operations, Supply Chain & Manufacturing
Logistics Coordinator Job Description
A Logistics Coordinator arranges and tracks the movement of goods, maintaining accurate documents and resolving carrier, customs, delivery, and inventory exceptions.
Define transport modes, geography, trade terms, products, shift coverage, documentation, and decision authority.
Candidate-facing template
Edit the description for your organisation
Replace bracketed details, remove anything that is not genuinely required, and obtain the appropriate internal approval before advertising.
Ready-to-edit job description
Copying excludes all recruiter notes below.
Logistics Coordinator
- Location
- [Location or working arrangement]
- Employment type
- [Full-time, part-time, temporary, or shift-based]
- Reports to
- [Logistics Manager, Transport Manager, or Supply Chain Manager]
About the role
[Company name] is seeking a Logistics Coordinator for [network or products]. You will book and track movements, prepare accurate shipping records, coordinate carriers and sites, and resolve delivery exceptions within approved safety, customs, and commercial processes.
What you will be responsible for
- Plan collections and deliveries against stock, capacity, route, cut-off, and customer requirements.
- Prepare and check shipping, customs, dangerous-goods, proof-of-delivery, and cost documents within authorised scope.
- Track movements and coordinate delay, damage, shortage, failed delivery, and return actions.
What success looks like
- Shipments have correct booking, documents, status, owner, and delivery evidence.
- Exceptions are communicated early with practical recovery options and cost visibility.
Essential qualifications
- Logistics, transport, freight, warehouse, customer operations, or scheduling experience.
- Strong documentation, tracking, prioritisation, communication, and systems accuracy.
- Awareness of relevant safety, customs, trade, product, and carrier requirements.
Preferred qualifications
- Experience with [mode, region, product, Incoterm, customs process, or transport system].
- Relevant freight, customs, dangerous-goods, transport, or supply chain training.
Tools and working knowledge
- Transport, freight, warehouse, or ERP system
- Carrier portals, tracking, customs, route, and proof-of-delivery tools
- Spreadsheet, communication, document, cost, and incident platforms
Compensation: [Add approved range, currency, shift or on-call terms, overtime, travel, and benefits.]
[Company name] will discuss reasonable adjustments for shift work, site access, communication, assessment, and work.
How to apply
Apply through [method] with an example of a shipment exception you coordinated through resolution.
Performance expectations
What good performance looks like
Use these outcomes to replace vague activity lists with the evidence the hiring manager expects to see after the person joins.
Booking and documentation errors decline through reliable pre-departure checks.
Delay, damage, and failed-delivery records support recovery and root-cause action.
Hiring-manager intake
Questions to settle before advertising
Record specific answers so sourcing, screening, and interview decisions use the same definition of the role.
- 1
Which products, modes, lanes, countries, volumes, carriers, and delivery promises apply?
- 2
What customs, dangerous-goods, temperature, security, or trade controls apply?
- 3
Which shifts, weekends, on-call, depot, travel, and physical conditions are required?
Evaluation criteria
Evidence to use in a Logistics Coordinator scorecard
Agree the criteria before interviews begin, then score examples against the same evidence standard.
Exception recovery
Assesses safety and customer impact, finds options, records cost, and communicates ownership.
Updates tracking status without driving a recovery decision.
Structured interview
Logistics Coordinator interview questions and strong signals
Ask the same core questions in the same order, then use follow-ups to understand the candidate’s individual contribution.
1
Tell me about a shipment delayed at a border or terminal.
Strong answer signal
Shows document review, carrier and broker coordination, customer update, options, cost, and prevention.
2
How do you handle conflicting urgent delivery requests?
Strong answer signal
Uses service commitment, product risk, capacity, route, cost, and approved priority.
Related titles
Check the scope behind the title
Transport Coordinator — may focus on road fleet, drivers, routes, and delivery schedules.
Freight Coordinator — often manages international forwarding and shipping documents.
Common hiring mistakes
Problems to remove before publishing
Using logistics as a vague label without modes, lanes, products, or controls.
Hiding weekend, on-call, depot, time-zone, and disruption coverage.
Continue the hiring workflow
Related roles and recruiter resources
Related job descriptions
Helpful recruiter resources
Source and review notes
How this template was prepared
- Language
- International English
- Prepared by
- ATZ CRM Editorial Team
- Review
- ATZ CRM Recruitment Editorial Review
- Last reviewed
- 2026-08-05
O*NET: Logisticians
Reference for occupation tasks, knowledge, skills, abilities, and work activities.
ESCO: occupations and skills
Reference for internationally recognised occupation and skills terminology.
Qualifications, compensation, licences, working conditions, and equal-opportunity wording must be checked for the role and location before use.
Recruiter questions
Logistics Coordinator job description FAQs
What should a Logistics Coordinator job description include?
State products, modes, lanes, volume, systems, documents, customs, controls, shifts, authority, and exception duties.
Does this role need customs experience?
Require it when the coordinator prepares or controls cross-border documentation; otherwise explain broker support and expected awareness.