What KPIs should recruitment agencies track?
Common agency KPIs include submissions, interviews, offers, placements, submission-to-interview rate, interview-to-offer rate, offer acceptance, revenue, and recruiter activity.
Use this calculator to review delivery quality, client responsiveness, recruiter productivity, and revenue movement across a recruitment agency.
Fill the fields and run the tool to generate recruiter-ready output.
Use cases
The tool is built around a specific agency workflow, so the output can be used in real recruiting decisions instead of sitting as a disconnected calculator.
Review agency conversion rates during weekly management meetings.
Compare recruiter productivity across desks or teams.
Spot whether weak performance comes from submissions, interviews, offers, or acceptance.
Best practices
Track both activity volume and conversion quality; volume alone can hide weak shortlist fit.
Compare KPIs by role type, client, recruiter, and source to find real bottlenecks.
Review KPI trends over time instead of treating one period as the full story.
Workflow
Use submissions, interviews, offers, placements, and revenue for the selected period.
Open related pageReview where candidate movement is strong or weak across the funnel.
Open related pageTurn KPI results into recruiter focus areas and manager coaching.
Open related pageRelated resources
FAQ
Common agency KPIs include submissions, interviews, offers, placements, submission-to-interview rate, interview-to-offer rate, offer acceptance, revenue, and recruiter activity.
A good rate depends on role complexity and client criteria. The more useful benchmark is whether the rate improves after better job intake, screening, and client feedback.
Weekly reviews work well for active agency desks, with monthly trend reviews for management reporting and compensation planning.