More flexible sender setup
Recruiters can manage communication from another approved mailbox when one sender address is not enough for daily work.
May 2025 Email productivity
Additional Email Connection Add-On
ATZ CRM added an extra email connection add-on so recruiters can connect another mailbox and manage more communication from the same recruiting workspace.
Connect an extra email account as an add-on
Switch between connected mailboxes inside ATZ CRM
Keep more candidate and client email activity in one workspace
Support teams that use separate personal, team, or shared inboxes
Quick answer
What changed for recruiters?
Additional Email Connection lets a recruiter connect a second email account as an add-on. It helps users who work from more than one mailbox, need a shared recruiting inbox, or separate candidate and client communication, while still keeping daily email activity inside ATZ CRM.
What changed
What this update changes
ATZ CRM added support for connecting an additional email account through an add-on. Recruiters who handle communication from more than one mailbox can now keep that second inbox closer to their recruiting workflow.
This is useful for recruiters who separate sourcing outreach from client communication, work with a shared recruitment inbox, or need to preserve access to an archive mailbox after a teammate leaves.
The update keeps email management practical without turning the CRM into a generic inbox tool. The goal is simple: let recruiters use the right sender account while keeping candidate and contact communication tied to CRM context.
Why it matters
Why it matters to recruiters
Recruiters are often measured on speed, quality, and follow-through. This update is designed to reduce manual work, protect useful context, and help teams keep hiring activity moving with fewer handoffs.
Better separation of workflows
Teams can keep candidate sourcing, client updates, or shared inbox activity organized without relying on disconnected tabs.
Cleaner email continuity
A shared or archive mailbox can help preserve important communication when responsibilities change across the team.
Less mailbox switching outside the CRM
Recruiters can stay in ATZ CRM while choosing the inbox that best matches the conversation.
Before and after
How the workflow changes
Before
A recruiter working from two inboxes had to move between ATZ CRM and separate email tools to manage messages.
After
The recruiter can connect another mailbox as an add-on and handle more communication from the CRM workspace.
Before
Shared inbox or archive communication could sit outside the team’s recruiting context.
After
An additional connected account can bring that mailbox closer to candidate, contact, and sequence workflows.
Before
Recruiters had fewer sender options when different conversations required different email identities.
After
Teams can use an extra connected account where their plan and add-on setup allow it.
How recruiters use it
How the workflow works
The exact setup depends on your workspace and permissions, but the core workflow is built to keep recruiters closer to the record, the next action, and the right team context.
1
Confirm the add-on
Check whether the account has additional email connection access enabled for the recruiter who needs it.
2
Open email settings
Go to the user email settings area and start the connection flow for the extra mailbox.
3
Connect the provider
Use the matching provider path, such as Gmail, Outlook, Office 365, or custom IMAP, and complete authorization.
4
Switch when needed
Choose the right connected mailbox before sending messages, enrolling sequences, or reviewing inbox activity.
Feature-specific details
Extra context for this update
Some releases affect more than one recruiting workflow. These notes explain the practical details recruiters, admins, or managers may want to review before rolling the update out to the team.
Email setup
When an additional email connection helps
Some recruiters work from more than one inbox, especially when handling different brands, regions, client desks, or shared communication flows.
- Use the extra connection when a second mailbox needs to stay inside the CRM workflow.
- Keep sender identity clear so candidates and clients know who is contacting them.
- Review team rules for ownership, replies, and shared inbox usage.
Best fit
Teams that benefit most
Recruiters using separate inboxes for candidates and clients
Agencies that operate shared recruiting or business development mailboxes
Teams preserving access to useful email history during handovers
Users who need more sender flexibility inside ATZ CRM
Helpful next steps
Related ATZ CRM pages
Email and calendar integration Review the main inbox and calendar connection workflow for ATZ CRM. Connect Gmail with Nylas Follow the Gmail connection guide, including notes on multiple mailbox access. Connect Outlook or Office 365 Use the Microsoft mailbox setup guide for Outlook and Office 365 accounts. Connect IMAP email Connect non-standard providers or personal Office accounts through custom IMAP settings. Manage email sequences See how connected sender accounts support sequence enrollment and sending.
Quick answers
Common questions
Is the additional email connection included by default?
It is an add-on feature. Teams should confirm account access before expecting a second mailbox to be available.
Can recruiters switch between connected email accounts?
When multiple mailboxes are connected, recruiters can choose the appropriate mailbox for supported email workflows inside ATZ CRM.
Which email providers can be connected?
ATZ CRM supports common provider flows such as Gmail and Outlook or Office 365, with IMAP available for supported custom mailbox setups.
Who needs an additional email connection?
Recruiters or teams managing more than one mailbox, brand, region, or shared inbox may benefit from an additional connection.
Is this a core feature or an add-on?
This update introduced it as an add-on, so availability may depend on the account plan and configuration.
See it in context
Review this update inside your recruiting workflow
Book a walkthrough with the ATZ CRM team to see how this update supports your jobs, candidates, and shortlist process.