For agencies chasing candidate feedback

Client Feedback Software for Recruitment Agencies

Collect client feedback on submitted candidates with comments, ratings, review status, and follow-up actions connected to ATZ CRM.

Primary workflow

Submission feedback loop

Best fit

Recruitment agencies

Core system

ATS + CRM feedback workspace

Client Feedback Workspace

Comments, ratings, review status, and follow-up actions

Today

Feedback due

14

Submitted candidates waiting for client response

New remarks

7

Comments captured from client review

Next steps set

9

Candidates moved to interview, hold, or follow-up

Candidate review

Submitted shortlist feedback

Feedback due

Client remarks

Hiring contact noted strong domain fit, asked for availability confirmation, and requested interview windows.

New
Remark Interview request Follow-up

Feedback status

Two candidates reviewed, one moved to interview, one on hold, and three still waiting for client response.

Mixed
Reviewed Hold Waiting

Next best action

Reply with availability, update candidate stages, and schedule a follow-up for pending feedback.

Client feedback workflow

Turn client comments into visible next actions

Capture feedback where recruiters can use it: tied to the submitted candidate, active job, client account, and follow-up timeline.

01

Submit candidates

Send candidates with enough role context, recruiter notes, and review fields for the client to respond clearly.

02

Collect remarks

Capture comments, ratings, interest level, stage updates, and interview requests from the client review path.

03

Update status

Move candidates into reviewed, rejected, shortlisted, interview, offer, hold, or follow-up states.

04

Close the loop

Send recruiter follow-up, candidate updates, interview coordination, or replacement options as needed.

05

Report on delays

See where feedback is overdue, which clients respond quickly, and where placements are stuck.

Why feedback gets lost

Client feedback should not disappear into email threads

Recruiters need comments, rejections, interview requests, and timing signals connected to the candidate and role so the next action is obvious.

Review a client feedback workflow
Know who needs an answer

Feedback delays should be visible

Track submitted candidates waiting for review instead of relying on recruiter memory.

Make stale feedback a managed workflow.

Capture useful context

A rejection should still teach the desk

Keep reasons, client preferences, interview notes, and next steps attached to the right record.

Improve the next submission instead of losing the lesson.

What you will see

Move feedback into recruiter action

Walk through comments, review status, follow-up tasks, and candidate stage movement.

See how feedback becomes placement momentum.

Book this walkthrough

Feedback capture

Keep candidate feedback tied to the work it affects

Use ATZ CRM to capture client remarks, update candidate status, trigger follow-up, and keep managers aware of feedback delays.

Walk through the workflow

Submitted candidate feedback

Record comments and decisions after a candidate has been sent for client review.

Interview movement

Turn positive feedback into interview scheduling, availability checks, and next-stage tasks.

Rejection context

Capture why a candidate was rejected so recruiters can adjust the next shortlist.

Manager reporting

Review overdue feedback, client responsiveness, and stuck submissions across active roles.

ATZ CRM is a strong fit when you need

  • Agencies that chase client feedback after every candidate submission
  • Recruiters who need comments, review status, and next actions connected to candidate records
  • Managers who want visibility into feedback delays and client responsiveness
  • Teams that need rejection reasons and interview requests captured in a structured workflow

You may also need specialist tools for

  • Payroll, pay/bill accounting, or back-office finance operations
  • VMS intake, supplier portal workflows, background checks, drug screening, or statutory compliance automation
  • Specialist workforce management beyond recruiting, placement, contract invoicing, shift, and timesheet workflows
  • Autonomous hiring decisions, autonomous rejection, or autonomous candidate submission
  • Guaranteed client replies, guaranteed interviews, or guaranteed placements

ATZ CRM supports client-facing recruiting workflows across candidate, job, client, CRM, placement, contract, invoice, shift, and timesheet records where those workflows apply. Recruiters, agencies, and clients remain responsible for final review, consent, communication judgment, submissions, hiring decisions, payroll, pay/bill accounting, VMS intake, background checks, onboarding, and statutory compliance work.

What the walkthrough covers

See client feedback move from comment to next action

In the demo, capture feedback on submitted candidates, update review status, trigger follow-up, and inspect manager visibility.

Review submitted candidates waiting for client feedback Workflow step 1
Capture remarks, ratings, status updates, and interview requests Workflow step 2
Move candidates to the right next stage Workflow step 3
Report on feedback delays and follow-up ownership Workflow step 4
Book a client feedback workflow demo

Words from real customers

Recruitment teams use ATZ CRM for faster adoption, responsive support, and flexible agency workflows.

" An excellent ATS for Startup company and Recruiter. The platform delivers an excellent overall user experience, combining an intuitive interface with powerful, modern features. My team found it very easy to learn and adapt with the system. "


Trung Huynh

COO, Peoplewise Vietnam

" The customer support stands out as one of the strongest aspects of ATZ CRM. The team is responsive, knowledgeable, and genuinely committed to resolving issues efficiently, which builds trust and speeds up adoption. "


Luis

Founder, Luis Ivars Unipessoal Lda

" ATZ CRM offers essential tools to manage recruitment effectively, backed by a highly engaged team open to feedback, making it a strong choice for agencies needing flexibility, customization, and support for their specific workflows. "


Eugene Ovcharenko

Founder & CEO, GENTY Recruitment

FAQ

Questions agencies ask before choosing client feedback software

What is client feedback software for recruitment agencies?

It helps agencies collect and track client comments, ratings, decisions, interview requests, rejection reasons, and follow-up actions for submitted candidates.

Can ATZ CRM track feedback after a candidate is submitted?

Yes. ATZ CRM can keep submitted candidates, job context, feedback, review status, and next steps connected so recruiters know what to do next.

Does client feedback software replace email?

No. Email can still be part of the workflow. The value is keeping the feedback, candidate, job, client, and follow-up history connected inside ATZ CRM.

How does this connect to the wider client submission workflow?

It stays connected to the candidate, job, client contact, recruiter notes, submission history, feedback, and next placement action inside ATZ CRM.

Does ATZ CRM make autonomous hiring decisions?

No. ATZ CRM can support recruiter-reviewed drafts, shared review surfaces, feedback capture, and workflow visibility, but recruiters and clients remain responsible for final decisions and communication judgment.

How far does ATZ CRM go after a candidate is submitted?

ATZ CRM can keep submitted candidates connected to placement movement, contract details, invoice touchpoints, shifts, and candidate-submitted timesheets where those workflows apply. Payroll, pay/bill accounting, VMS intake, background checks, drug screening, onboarding, and statutory compliance may still require specialist systems.