Client Portal

Manage the Candidate Pipeline in the Client Portal

Use the Client Portal candidate pipeline to review submitted candidates, switch between list and Kanban views, update allowed stages, and add remarks for recruiters.

Quick Answer

In the Client Portal, open an active job from the Job List to view its candidate pipeline. Clients can use list or Kanban view, move candidates only to recruiter-allowed stages, and add remarks while changing stages.

The Candidate Pipeline in the Client Portal lets clients review candidates submitted for active jobs, update allowed stages, and add remarks for better recruiter collaboration.

Quick Answer

Log in to the Client Portal, open an active job from the Job List, and use the candidate pipeline in list or Kanban view. Stage changes are limited to stages allowed by the recruiter in ATZ CRM.

Before You Start

The Client Portal is an add-on feature of ATZ CRM, available separately from the standard subscription. For access or pricing details, contact support from in-app chat or email support@atzcrm.com.

Candidate pipelines are visible only for active jobs shared with the client.

Step 1: Open Active Jobs

Log in to the Client Portal and go to the Job List page. Make sure you are on the Active Jobs tab.

Active Jobs tab in Client Portal

Step 2: Choose a Job

Click an active job to open its details and candidate pipeline.

Open active job details in Client Portal

Candidate Pipeline Views

List View

List view displays submitted candidates in a table format with their details.

Candidate pipeline list view in Client Portal

Kanban View

Kanban view visualizes candidates by stage. Clients can drag and drop candidates between stages allowed by the recruiter.

Candidate pipeline Kanban view in Client Portal

Drag candidates between allowed stages in Client Portal

Manage Candidates

Add Remarks

Clients can leave remarks on individual candidates while changing stages. Remarks help recruiters understand the client’s feedback and next-step expectations.

Add remarks while changing candidate stage

Change Candidate Stages

Move candidates through allowed stages, such as from interview scheduled to offer-related stages, depending on the stages enabled by the ATZ CRM recruiter.

View All Remarks

Use remarks history to review client feedback and previous notes for the candidate.

View candidate remarks in Client Portal

Candidate remarks detail in Client Portal

Use Cases

Faster Candidate Feedback

Clients can update stages and add remarks without sending separate emails or spreadsheets.

Pipeline Visibility

Kanban view gives clients a clear picture of where candidates sit in the hiring process.

Recruiter-Client Alignment

Allowed stage controls keep client feedback structured and aligned with the recruiter’s workflow.

Troubleshooting

Candidate Pipeline Is Not Visible

Confirm the job is active and shared with the client through the Client Portal. Candidate pipelines are visible for active jobs.

I Cannot Move a Candidate to a Stage

Clients can move candidates only to stages allowed by the ATZ CRM recruiter. Ask the recruiter to review stage permissions if the expected stage is missing.

Remarks Are Not Showing for the Recruiter

Refresh the portal and confirm the remark was saved during the stage change. If the issue persists, ask the recruiter to check the candidate’s submitted feedback in ATZ CRM.

FAQs

Can clients use both list and Kanban view?

Yes. Both views are synced, so changes in one view appear in the other.

Can clients see inactive jobs in the candidate pipeline?

No. The candidate pipeline is intended for active jobs shared through the Client Portal.

Where can recruiters review client feedback?

Recruiters can review submitted candidate feedback and remarks inside ATZ CRM.

Need help?

Talk to the ATZ CRM team

Use the in-app chat for product support, or book a demo if you want to see this workflow with your recruiting data.