AI-Driven Solutions

AI Call Transcript Generator in ATZ CRM

Use the AI Call Transcript Generator in ATZ CRM to transcribe recorded calls, search timestamped transcripts, copy or export transcripts, and summarize calls with AutoSense.

Quick Answer

To generate an AI call transcript, record a call with transcript enabled or open an existing recording and click Generate Transcript. After processing, you can review timestamped transcript segments, search, copy, export, or use AutoSense to insert a summary as the call log note.

The AI Call Transcript Generator turns recorded calls into searchable transcripts that recruiters can review, export, and summarize.

Quick Answer

Enable recording and transcript when starting a browser call, or generate a transcript from an existing recording. Then review, search, copy, export, or summarize the transcript with AutoSense.

Before You Start

Confirm:

  • Calling is configured.
  • Call recording is enabled.
  • Recording consent is captured where required.
  • The call has a recording.
  • Calling credits are available for transcription.

Always follow local call recording and consent requirements.

Generate During a Call

  1. Open the calling panel.
  2. Enable call recording.
  3. Turn on Transcript.
  4. Start the call.

After processing, ATZ CRM stores the transcript with the call log.

Enable transcript during call

Call transcript option in calling panel

Generate from an Existing Recording

Open the call logs, select a recording or transcript option, click Generate Transcript, and wait for processing.

Review a Transcript

The transcript view includes:

  • Audio playback.
  • Timestamped transcript segments.
  • Search.
  • Playback highlighting.
  • Copy and export options.
  • AutoSense.

Call transcript dialog

Transcript search and playback view

Use AutoSense

Open the transcript, click AutoSense, choose Extract Key Points, Improve, or Summarize, then click Insert as Call Log Note.

Troubleshooting

Transcript Cannot Be Generated

Check recording availability and calling credits.

Transcript Option Turns Off

Transcription requires recording. If recording is off, transcript generation is off.

Accuracy Is Imperfect

Audio quality, accents, background noise, and overlapping speakers can affect transcript accuracy.

FAQs

Can I search transcripts?

Yes. Search by words, requirements, names, objections, or next steps.

Can I use transcripts for notes?

Yes. Use AutoSense to summarize and insert as call log notes.

Should I review transcripts?

Yes. Review important details manually before using them externally.

Need help?

Talk to the ATZ CRM team

Use the in-app chat for product support, or book a demo if you want to see this workflow with your recruiting data.

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