The Email Detail Page lets you view all messages in a single email thread and review attachments connected to individual messages.
Quick Answer
Open an email thread from the email list view. If an attachment is missing from the visible message, check earlier messages in the same thread because attachments stay attached to the specific email where they were received.
Email Detail Page Overview
The page displays the full email thread in one place.
View Email Threads
From email list view, you can see how many messages are included in a conversation. Opening the thread shows all messages associated with that email conversation.
Find Attachments
Attachments belong to the individual email message where they were originally received.
To locate an attachment:
- Minimize the current email HTML view.
- Browse earlier messages in the thread.
- Open the email message that contains the attachment.
- Access or download the file from that message.
Parse Resumes from Attachments
For PDF resumes and similar candidate documents, use the built-in Resume Parsing feature from the attachment section.
See: Resume parser.
Troubleshooting
Attachment Looks Missing
Check earlier messages in the thread. The attachment may belong to a previous message.
Thread Has Multiple Messages
Use the message count and expanded thread view to review all messages in the conversation.
Resume Parsing Is Not Available
Confirm the attachment is a supported resume or candidate document format.
FAQs
Are attachments stored at thread level?
No. Attachments are associated with individual email messages.
Can I download attachments?
Yes. Open the message containing the attachment and download it from there.
Can email threads help with context?
Yes. Reviewing the full thread helps you understand the conversation history before replying or taking action.